Shipping Policy

At House of Legacy, we aim to deliver luxury with care, ensuring your order reaches you safely and promptly.

Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • You will receive a confirmation email once your order has been dispatched.

Shipping Time

  • Domestic (India): 3–7 business days (depending on your location).

  • International Shipping: Coming soon.

Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • From time to time, we may offer free shipping promotions within India.

Order Tracking

Once dispatched, you will receive a tracking number via email/WhatsApp to monitor your delivery status.

Important Notes

  • Please ensure your delivery address and contact details are accurate at the time of placing your order.

  • House of Legacy will not be responsible for delays caused by courier companies, customs, or unforeseen circumstances.

  • If a package is damaged during transit, please contact us immediately with images/videos for assistance.

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how House of Legacy collects, uses, and protects your personal information when you shop with us.

Information We Collect

We may collect the following information when you place an order or interact with our store:

  • Name and contact details (email, phone number, shipping/billing address).

  • Payment details (processed securely via trusted payment gateways).

  • Communication records (emails, WhatsApp messages, Instagram interactions).

How We Use Your Information

Your information is used to:

  • Process and fulfill your orders.

  • Provide customer support.

  • Share updates, promotions, or offers (only if you opt-in).

  • Improve our website and services.

Data Protection

  • All payments are processed via secure, encrypted gateways.

  • We do not store your credit/debit card details.

  • We implement strict measures to keep your data safe and confidential.

Third-Party Services

We may share information with trusted partners (e.g., courier companies, payment processors) solely for completing your order. Your details will never be sold or misused.

Your Rights

You may:

  • Request access to your personal information.

  • Ask for corrections or updates.

  • Opt out of marketing communications anytime.

Contact Us

For any questions about this Privacy Policy or your data, contact us at:
📧 care.houseoflegacy@gmail.com
📱 WhatsApp: +91 8319481300